MaineCare Member Services

Office of MaineCare Services

General Information
Description of ServiceAnswer questions about MaineCare benefits and services; help MaineCare members find doctors, dentists or therapists; online MaineCare Provider Directory; information on Primary Care Case Management; help find transportation to MaineCare covered appointments.
LocationKennebec County
Geographical AreaAndroscoggin, Aroostook, Cumberland, Franklin, Hancock, Kennebec, Knox, Lincoln, Oxford, Penobscot, Piscataquis, Sagadahoc, Somerset, Waldo, Washington, York counties
Intake ProcedureCall or visit website for more information; for online provider directory visit website and click on Find A MaineCare Provider under MaineCare Resources.
Intake RequirementsCall for more information.
Client Information
Age GroupAll Ages
Languages SpokenEnglish; interpreters available.
EligibilityCall for more information.
Fees or Charges
Payment NotesSome MaineCare benefits require copayments, deductibles or coinsurance.
Hours of Operation Mon-Fri 8a-5p
Contact Information
Physical Site Address 1 Street address unpublished
Physical Site City, State, Zip Augusta, ME 04330
Mailing Address 1 PO Box 709
Mailing City, State, Zip Augusta, ME 04330
Main Phone 800-977-6740
Hotline Phone 800-977-6740
TDD Phone 711
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: Maine Department of Health and Human Services
Affiliated Program: Office of MaineCare Services
This Service: MaineCare Member Services
Taxonomy Postings
Posted to Categories: Indigent Transportation (BT-4500.6500-350)
Internet Information Resources (TJ-1800.3300)
Referral to Dental Practitioners Accepting Medicaid (LH-2600.1700-700)
Referral to Physicians Accepting Medicaid (LH-2600.6500-700)
Specialized Information and Referral (TJ-3000.8000)
Therapy Referrals (RR-8500)